Handbook

Medical Emergency

In the event that an accident or illness befalls an employee of the building or a visitor to a tenant of the building, please:

  1. Call Emergency Services at 911.
  2. Provide the Emergency Dispatcher with the following information:
    1. Name
    2. Building’s name and address
    3. Specific floor number, and the exact location of the emergency
    4. Any pertinent details of the accident or illness
  3. Do not move the injured/ill person.  Attempt to make them as comfortable as possible.
  4. If feasible, send someone to meet the emergency unit upon its arrival in the lobby.
  5. Call SunTrust Center security at 804-344-8534.  Inform the building staff that 911 has been called and briefly describe the nature of the emergency.
  6. The emergency unit will arrive shortly and will administer all necessary medical assistance.
  7. Determine, if possible:
    1. Name, address and age of injured/ill person
    2. The nature of the problem, as best as can be surmised
    3. All known allergies and current medications taken by the individual
    4. A local doctor